Privacy Policy

This privacy notice for A Step Ahead Chattanooga ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://www.astepaheadchattanooga.org, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include the following:

• Names
• Email addresses
• Contact preferences

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is stored by Givebutter. You may find their privacy notice links here: givebutter.com/privacy

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information primarily needed to maintain the security and operation of our Services.

The information we collect includes:

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services.
• Device Data. Information about your computer, phone, tablet, or other device you use to access the Services, which may include your IP address, device identification numbers, browser type, hardware model, and operating system.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To evaluate and improve our Services, products, marketing, and your experience.
• To determine the effectiveness of our marketing and promotional campaigns.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store your personal information and isolate it from any further processing until deletion is possible.

5. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

6. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to minors.

We do not market to individuals under 18 years of age. However, users who are 13 years and older can register to access our video education content. If we become aware that personal information has been collected from users under the age of 13 without appropriate parental consent, we will take immediate steps to address this issue.

7. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details in Section 11 below. Please note this will not affect the lawfulness of the processing before its withdrawal.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

If you have questions or comments about your privacy rights, you may email us at [email protected].

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

9. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, or Virginia, you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, postal address, email address, and account name	NO
B. Personal information (CA Customer Records statute)	Name, contact information, education, employment, and financial information	NO
C. Protected classification characteristics	Gender and date of birth	NO
D. Commercial information	Transaction information, purchase history, financial details	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or network activity	Browsing history, search history, online behavior	NO
G. Geolocation data	Device location	NO
H. Audio, electronic, visual information	Images and audio, video or call recordings	NO
I. Professional or employment-related information	Business contact details, work history, professional qualifications	NO
J. Education information	Student records and directory information	NO
K. Inferences from collected information	Inferences drawn to create a profile about preferences and characteristics	NO
L. Sensitive personal information		NO

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

California Residents

California Civil Code Section 1798.83 ("Shine The Light" law) permits our users who are California residents to request information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. To make such a request, please contact us using the information below.

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to request deletion of your personal data
• Right to be informed about what personal information we collect and how we use it
• Right to non-discrimination for exercising your privacy rights
• Right to limit use and disclosure of sensitive personal information (we do not process sensitive personal information)

To exercise these rights, visit astepaheadchattanooga.org/contact or email [email protected].

Colorado, Connecticut, and Virginia Residents

Under the Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Virginia Consumer Data Protection Act (VCDPA), residents of those states have the following rights:

• Right to be informed whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to opt out of the processing of your personal data for targeted advertising, sale, or profiling

To submit a request, email [email protected] or visit astepaheadchattanooga.org/contact. If we decline to take action regarding your request, you may submit an appeal by emailing us. We will respond within the timeframes required by applicable law.

10. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us at:

12. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: astepaheadchattanooga.org/contact.

This privacy policy was created using Termly's Privacy Policy Generator.